national student ombudsman
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Exclusive
UTS inaction on sexual harm complaints
UTS ignored 36 recommendations on how it could make student complaints easier and better despite a number marked as “immediate,”…
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Exclusive
Q&A: Sarah Bendall on good governance
NSO First Assistant Ombudsman Sarah Bendall spoke to Campus Review about how student complaints reflect current sector issues, like governance.
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Exclusive
Course changes spark student complaints
Almost a third of student complaints received by the National Student Ombudsman in its first seven months were related to…
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Exclusive
Sexual assault watchdog has ‘sharp’ powers
The National Student Ombudsman said students will welcome new gender-based violence rules that obligate universities to act on sexual assault…
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Industry & Research
Body cams, staff to carry ID, change of culture: TEQSA draft rules for protests, student complaints
Universities will be expected to publish de-identified complaints data publicly, make student complaints processes clearer, and analyse the data twice…
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Exclusive
Ombudsman on what universities can do better now to support students
The National Student Ombudsman (NSO) First Assistant Ombudsman Sarah Bendall has revealed details of the 220-or-so student complaints she has…
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Policy & Reform
National Student Ombudsman legislation passed, leader announced
A highly experienced lawyer has been appointed to lead the anticipated university watchdog and complaints function, after the legislation passed…
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Policy & Reform
Student ombudsman legislation introduced to address sexual violence on campus
An independent national student ombudsman will be given sweeping powers to investigate on-campus sexual assault amid startling statistics that one in 20 students had…
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