When it comes to provision of an exceptional educational experience, every student interaction carries weight and contributes to an overall impression. For higher education providers to thrive in an era of enrolment-based funding, understanding what today’s student looks for — ...

Big changes are inevitable for Australian libraries but technology, consultation and planning could make the end results a winner. By Geoff Hanmer. Harvard spent US$109 million on its library in 2010–11 and with an endowment of more than US$30 billion ...