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Exclusive
UTS inaction on sexual harm complaints
UTS ignored 36 recommendations on how it could make student complaints easier and better despite a number marked as “immediate,”…
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In the News
UTS ‘effectively silenced’ student complaint
UTS has apologised to a student for causing distress after it improperly applied a confidentiality expectation to a complaint of…
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On Campus
What students complain about: Ombudsman
The National Student Ombudsman leader Sarah Bendall on Thursday shared the themes of the 1,500 complaints students have made to…
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Industry & Research
Body cams, staff to carry ID, change of culture: TEQSA draft rules for protests, student complaints
Universities will be expected to publish de-identified complaints data publicly, make student complaints processes clearer, and analyse the data twice…
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