In any organisation, whether large or small, making efficiencies to standard processes will have a direct benefit on productivity and free up staff time to focus on higher‑level activities. Universities and higher education facilities are no different, but they often ...

There is a general push for all non-academic staff in universities around Australia to be called professional rather than general staff. With the University of Auckland leading the way late last year with the change of status, the Community and ...

University general/professional staffs are sometimes presented as if they were part of the ‘problem’ rather than as people with key roles to play in universities, a conference in Sydney has heard. “One could be forgiven for thinking that universities only ...